We know you're eager to get your bidet—get the full details on shipping and logistics here.
Good question! While humans shit worldwide, we currently ship to the following countries: * Australia * Canada * United States * US Non-Contiguous Zones * Puerto Rico Hopefully we’ll add to this list soon! If you’re planning on moving from one
Enjoy free shipping on all orders of $99 or more within the contiguous US only. If you're located in Canada, shipping is not free. However, most of our bidets ship for just $7.99 as long as we have stock stored in Canada, offering you a great deal! I
We are unable to change any order after it has been placed, and while we can certainly try to cancel your order, most orders are processed as soon as they are received. If your order has been processed, unfortunately it’s too late to cancel as it’s a
Easy! You’ll automatically get an email as soon as an order is placed, and a second one with tracking info once it ships. You’ll be able to follow your order’s progress right up to your doorstep. These emails will come from [email protected] if
We’ve partnered with Extend to offer Shipping Protection – coverage for lost, stolen, or damaged packages in the US. If something goes wrong during shipping, Extend makes it easy to file a claim and get resolution. Most often, Extend will send you a
No worries! We’ll do our best to help resolve your issue. Please submit your issue here, and we’ll get back to you as soon as we can.
Oh crap! Sorry to hear you didn’t get everything you ordered! Likely one of the following describes your situation: * If you ordered multiple items, it’s likely that they’re being sent in different shipments. In this case, you should have received
Oh crap! Sorry to hear you didn’t get everything you ordered! Likely one of the following describes your situation:. If this doesn’t help, please reach out to us and we’ll help you get what you need!. See also: our Terms of Use.
Your TUSHY order will ship usually within 1 business day, and then ideally take another 3 to 10 business days to reach you in the contiguous US, though we have seen major slowdowns with carriers as of late. If you are in Alaska, Hawaii, Canada or Aus
An American tragedy! Before you install security cameras by your front door/create a hashtag to rise against FedEx, know that most of the time when this happens, the carrier simply hasn’t scanned your package properly. It is very likely still on its
Typically your order will be handled by multiple carriers. For most of the journey, a national carrier like UPS or FedEx will handle the package, and it is then transferred to the local post office for the final delivery. Depending on your location a
We don't yet offer gift wrapping or gift messaging, so if you are sending a gift to someone be sure to give them a heads up that a life changing delivery is heading their way! And be sure to mention that our Poo-Ru support team can guide them through
All of our products will arrive in sustainable branded TUSHY packaging. We bet you’ll be telling everyone you know about TUSHY once you experience booty bliss, but if you’re a shy pooper or don’t want to spoil a surprise, please doo keep this in mind
Our prices are listed in US and Canadian dollars with the default being USD. To change the currency, simply go to the bottom left corner of our website, toggle the currency option, and select your preference!.