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Still have questions? Click here to launch our support portal, and a Poo-Ru will be in touch shortly!

Text/WhatsApp us for a quick response during business hours (10:00 AM - 10:00 PM EST) or leave us a voicemail and a Poo-Ru will get back to you within a business day!

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TUSHY Support Center

Get all your questions answered at the Hello TUSHY Support Center. From installation guides to troubleshooting tips, our comprehensive resources and Poo-Rus are here to help!

TUSHY Support & Help Center

All TUSHY orders are processed and shipped within 1 to 3 business days! 📦 

Unless an item is on backorder/pre-order, we strive to ship same-day on orders placed on weekdays prior to 12pm EST(with the exception of federal holidays).  Orders placed after 12pm EST on a weekday or on a weekend or federal holiday, will be shipped the next business day. 

After that, delivery times depend on your location:
Contiguous U.S.: Standard shipping usually arrives within 2 to 7 business days once shipped.
Australia, Canada, and Non-Contiguous U.S.: Delivery takes around 3 to 4 weeks, but can be much faster at times.
📬TUSHY Tip: Check your order confirmation email for fulfilment status and an order tracking link once fulfilled to follow your TUSHY to your door. 




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