TUSHY Support Center logo
TUSHY Support Center logo

All articles

Cloud by TUSHY Electric Bidet Seat

Our electric bidet seat with instant warm water, heated seat, and dryer.

Can I download the Cloud instruction manual anywhere?

Find the digital manual for your TUSHY Cloud below:. If you still need any support, please reach out to a helpful Poo-Ru—we've got your back(side)!.

What do I need to know before I buy a Cloud by TUSHY?

Before you buy, unbox, and kneel before your throne, double check:. 2. Your toilet style.Is it the Standard, the Skirted, the French Curve or the Flushometer? This will inform whether you need a special parts kit, or if there might be any fit issues.

Will the Cloud by TUSHY fit my toilet?

Knowing thy toilet style will help you master your Cloud by TUSHY install. Which of these gorgeous thrones is destined for your Cloud?. The Standard toilet is the most common toilet you’ll find in the majority of residential homes. It typically has t

How can I determine if my toilet has an elongated bowl?

The Cloud by TUSHY comes in a single configuration to elevate your bathroom experience: Elongated. Elongated toilet bowls are longer and more oval-shaped. Typically you find them on newer toilets. If the distance from your toilet seat screw holes to

How do I Install my Cloud by TUSHY?

Great question! And we have great news: it's super easy!. If you're more of a visual learner, you can check out this video:. Or if you’d rather have written instructions, here’s the manual!. If you run into any bumps along the way, reach out to us. D

Step-by-step Cloud Video Installation Tutorial

Step 1: Meet your Cloud by TUSHYStep 2: Prepare Your ToiletStep 3: Empty the Toilet Tank. Step 4: Remove the Toilet SeatStep 5: Connect to the Water LineStep 6: Attach your Cloud by TUSHY Base Plate to the bowlStep 7: Attach your Cloud by TUSHY to th

I don't have a grounded outlet near my toilet!

We're happy to help you with any outlet-related issues you might have in installing your Cloud by TUSHY!. Do you have a grounded 3-prong electrical outlet, but it's just not within three feet of the toilet? In that case, you'll need an extension cord

My Cloud can't reach its outlet.

Only a momentary bum-mer! If your grounded outlet is more than three feet away from your Cloud by TUSHY, you simply need to pick up a 3-prong extension cord. Any 3-prong extension cord will work, but might we suggest:. If you have any questions or ne

Can I install Cloud by TUSHY on a skirted toilet?

You bet your booty! If you can’t access your toilet tank’s connection, you likely have a skirted toilet. It might look a little tricky, but those types of toilets are generally compatible with TUSHY!Skirted toilets are a more modern, clean design tha

I have a Flushometer toilet or don't have access to the water valve, what do I do?

Fear not! If it's a Flushometer—or you simply don't have access to water next to your toilet— that's no biggie! You will just need to use your sink's plumbing instead, since you likely don't have access to your angle valve at the wall. You can follow

Where can I find the technical specifications for Cloud?

You can find all of the finite details about the luxurious TUSHY Cloud electric bidet seat here:. Cloud Tech Spec SheetIf you're working with a contractor or tradesperson this might be helpful!

I need some help uninstalling my Cloud by TUSHY!

Uninstalling your TUSHY Ace is 10x easier than installing it—seriously, you’ll be done before you can say "pristine booty!". Grab a towel and a flathead screwdriver, and let’s do this!. Disconnect the plug from the power. Shut off the water – Turn of

Is there a weight limit for the Cloud by TUSHY?

While we don’t recommend using the lid as your throne, the Cloud by TUSHY seat and lid can handle up to 300 lbs. So, feel free to sit—just not for a Netflix marathon!

What are the electrical requirements for the Cloud by TUSHY?

In order to properly get your Cloud by TUSHY twerking, you will have to have the following electrical requirements:. A grounded 3-prong GFCI outlet. AC 120V / 7.2 Amps. The power cord's length is 48". Need an extension cord? Check it out here!. It ev