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TUSHY Support Center

Yes &#x2014; the Eau requires professional installation, and we can help you find the right person for the job.If you need a referral to a trusted installer in your area, reach out to our team via chat or <a href="https://hellotushy.com/pages/contact" target="_blank" rel="noopener noreferrer">here</a>. We work with Angi as our trusted installation partner and can connect you with a licensed plumber near you. Just include your zip code and we&apos;ll get you pointed in the right direction! <img src="https://attachments.gorgias.help/ldzOw7J9wK2oL59m/hc/XeynJd7OJa29ERow/2026061022-e422defb-dbb2-4626-a127-bad9b815165b-angi_c%20(1).jpg" style="width: 485px;" class="fr-fic fr-dib fr-rounded"> Already have a plumber lined up? Send them to the installation resources below so they&apos;re fully prepped before they arrive:&#x2192;&#xA0;<a href="https://support.hellotushy.com/en-US/preparing-for-eau-by-tushy-installation-day-6439492" target="_blank" rel="noopener noreferrer">Preparing for Eau by TUSHY installation day</a> &#x2192;&#xA0;<a href="https://support.hellotushy.com/en-US/how-do-i-install-my-eau-by-tushy-6542352" target="_blank" rel="noopener noreferrer">How do I install my Eau by TUSHY?</a> &#x2192;&#xA0;<a href="https://support.hellotushy.com/en-US/can-i-download-the-eau-by-tushy-instruction-manual-anywhere-6317050" target="_blank" rel="noopener noreferrer">Download the Eau Instruction Manual</a>Questions on installation day? <a href="https://hellotushy.com/pages/contact" target="_blank" rel="noopener noreferrer">Reach out! Our Poo-Rus are available every day.</a>

Yes — the Eau requires professional installation, and we can help you find the right person for the job. If you need a referral to a trusted installer in your area, reach out to our team via chat or here. We work with Angi as our trusted installation

Do you offer in-person installation for the Eau by TUSHY?

Eau Smart Toilet & Cloud Spray

Eau Smart Toilet

Is my toilet compatible?

What are TUSHY's Bidet Attachment dimensions?

What are TUSHY’s Electric Bidet Seat dimensions?

What are TUSHY's Non-Electric Bidet Seat dimensions?

Toilet Checker: What kind of toilet do I have?

Round or Elongated: What shape toilet bowl do I have?

Can I install a TUSHY in my boat or RV?

Which TUSHY is right for me?

Do I need electricity for this?

Is it possible to install the TUSHY on the left side?

Which TUSHY E-Bidet should I buy?

Toilet Fit

Where do you ship? Do you ship internationally?

How does free shipping work?

How can I make changes to my order once placed?

How can I track my order?

What is Extend Shipping Protection?

I didn’t purchase Extend Shipping Protection. What should I do if my package is lost, stolen or damaged?

I'm missing a portion of my order!

What should I do if I received a wrong item or an item in my order is missing?

My order hasn't arrived yet!

My tracking number is marked as "Delivered" but I didn't get my order!

What carrier (UPS, FedEx, etc.) will ship my order?

Do you offer gift messaging or gift wrapping?

What kind of box is TUSHY delivered in? Is the box discreet?

What currency are TUSHY prices listed in?

Is my item out of stock or on backorder?

How to get your CashBack offer and how it works

Help! I Ordered the Wrong E-Bidet Shape!

My Order

How to use your TUSHY bidet attachment

How to assemble, care for, and clean your TUSHY Travel

How do I dry myself?

Can I use TUSHY to clean up after number 1 AND number 2? Will I get a UTI?

How do I clean my TUSHY bidet attachment?

My TUSHY's sprayer has gotten gross over time—can I replace the nozzle?

Annual Maintenance for TUSHY Longevity and Peace of Mind

How to Use Your TUSHY

How do I Install my TUSHY Classic 3.0?

Step-by-Step TUSHY Classic 3.0 Installation Tutorial

How do I install my TUSHY Classic 2.0/TUSHY Basic?

Can I download the TUSHY Classic instruction manual anywhere?

How to Install TUSHY Classic on a Skirted Toilet

I need some help uninstalling my TUSHY Classic 3.0!

Is there a weight limit for the TUSHY Classic 3.0?

Where to find the serial number on my TUSHY Classic 3.0?

How do I register my TUSHY Classic 3.0's limited warranty?

TUSHY Classic

How do I install my TUSHY Fresh?

Step-by-Step TUSHY Fresh Installation Tutorial

Can I download the TUSHY Fresh instruction manual anywhere?

How to Install TUSHY Fresh on a Skirted Toilet

Where to find the serial number on my TUSHY Fresh?

How do I register my TUSHY Fresh's limited warranty?

TUSHY Fresh

How do I Install my TUSHY Spa 3.0?

Step-by-Step TUSHY Spa 3.0 Installation Tutorial

Can I download the TUSHY Spa instruction manual anywhere?

I don't have access to connect my TUSHY Spa to hot water at the sink!

How to Install TUSHY Spa on a Skirted Toilet

I need some help uninstalling my TUSHY Spa 3.0!

Is there a weight limit for the TUSHY Spa 3.0?

Where to find the serial number on my TUSHY Spa 3.0?

How do I register my TUSHY Spa 3.0's limited warranty?

TUSHY Spa

What do I need to know before I buy a TUSHY Handheld Bidet Sprayer?

Can I download the TUSHY Handheld Bidet Sprayer's instruction manual anywhere?

How do I register my TUSHY Handheld Bidet Spayer's limited warranty?

Step-by-step TUSHY Handheld Bidet Sprayer Video Installation Tutorial

How do I install my TUSHY Handheld Bidet Sprayer?

How to install the TUSHY Handheld Bidet Sprayer on a toilet with a rigid pipe

How do I mount the TUSHY Handheld Bidet holder?

Should I mount my TUSHY Handheld on the tank or the wall?

The hose on my TUSHY Handheld Bidet Sprayer isn't long enough. What do I do?

How do I check for leaks after installing my TUSHY Handheld Bidet Sprayer?

How do I use the TUSHY Handheld Bidet Sprayer?

Why do I need to close the Shutoff Adapter after every use?

How do I clean and maintain my TUSHY Handheld Bidet Sprayer?

Annual Inspection: How to check your TUSHY Handheld Bidet Sprayer for damage

Why is my TUSHY Handheld Bidet Sprayer leaking?

Why is the spray pressure on my TUSHY Handheld Bidet too strong or too weak?

How do I uninstall the TUSHY Handheld Bidet Sprayer?

What does the TUSHY Handheld Bidet Sprayer warranty cover?

Where do I find replacement parts for my TUSHY Handheld Bidet Sprayer?

TUSHY Handheld Bidet Sprayer

Bidet Attachments: Classic, Fresh, Spa and Handheld Bidet Sprayer

What do I need to know before I buy a TUSHY Wave?

Can I download the TUSHY Wave instruction manual anywhere?

How do I Install my TUSHY Wave?

Step-by-step Wave Video Installation Tutorial

How to Install TUSHY Wave on a Skirted Toilet

How to Use your TUSHY Wave

The water is spraying straight down!

My TUSHY Wave's nozzle doesn't extend!

My TUSHY Wave's nozzle is not retracting back!

How do I remove my TUSHY Wave lid?

How do I remove my TUSHY Wave seat?

How do I install or replace a Wave knob?

Is there a weight limit for the TUSHY Wave?

Where to find the serial number on my TUSHY Wave?

Help! I ordered the wrong Wave shape—What should I do?

Help! I don't have access to the water connection behind my toilet!

How do I register my TUSHY Wave's limited warranty?

My Wave Lid Is Damaged!

My Wave’s sliding lock is broken, missing, or keeps opening by itself

How to uninstall your TUSHY Wave

TUSHY Wave Non-Electric Bidet Seat

What do I need to know before I buy a TUSHY Oasis?

How do I Install my TUSHY Oasis?

Can I download the TUSHY Oasis instruction manual anywhere?

Step-by-step Oasis Video Installation Tutorial

How to Install TUSHY Oasis on a Skirted Toilet

How to Use your TUSHY Oasis

I don't have access to connect my TUSHY Oasis to hot water at the sink!

My TUSHY Oasis's nozzle doesn't extend!

My TUSHY Oasis's nozzle is not retracting back!

How do I remove my TUSHY Oasis lid?

How do I remove my TUSHY Oasis seat?

How do I install or replace an Oasis knob?

Is there a weight limit for the TUSHY Oasis?

Where to find the serial number on my TUSHY Oasis?

Help! I ordered the wrong Oasis shape—What should I do?

How do I register my TUSHY Oasis' limited warranty?

How do I Install my TUSHY Oasis' warm water connection?

My Oasis Lid Is Damaged!

My Oasis’ sliding lock is broken, missing, or keeps opening by itself!

How to uninstall your TUSHY Oasis

TUSHY Oasis Non-Electric Bidet Seat

Non-Electric Bidet Seats: Oasis and Wave

What do I need to know before I buy a TUSHY Ace?

Will the TUSHY Ace fit my toilet?

Do I choose a round or elongated Ace?

How do I install my TUSHY Ace?

Where can I find the TUSHY Ace instruction manual?

Where can I find the technical specifications for Ace?

How do I use the TUSHY Ace remote?

How do I clean my TUSHY Ace?

My TUSHY Ace can’t reach its outlet.

I can't make a tight connection on my TUSHY Ace!

Can I install TUSHY Ace on a skirted toilet?

I have a Flushometer toilet or don't have access to the water valve, what do I do?

I don't have a grounded outlet near my toilet!

My remote crapped out!

Can I have two TUSHY Aces? Will the remotes interfere with each other?

How to remove/unstick the remote mount from the wall

I need some help uninstalling my TUSHY Ace!

Is there a weight limit for the TUSHY Ace?

What are the electrical requirements for the TUSHY Ace?

Where to find the serial number on my TUSHY Ace?

How does the TUSHY Ace heat the water and seat?

My Ace remote isn’t working!

Is there a minimum weight requirement? My child isn’t able to use the Ace

How do I register my TUSHY Ace's limited warranty?

TUSHY Ace Electric Bidet Seat

What do I need to know before I buy a Cloud by TUSHY?

Will the Cloud by TUSHY fit my toilet?

How can I determine if my toilet has an elongated bowl?

How do I Install my Cloud by TUSHY?

Can I download the Cloud instruction manual anywhere?

Step-by-step Cloud Video Installation Tutorial

How do I clean my Cloud by TUSHY?

How do I turn off the night light?

How do I stop the dryer?

My Cloud can't reach its outlet.

Can I install Cloud by TUSHY on a skirted toilet?

Where can I find the technical specifications for Cloud?

I need some help uninstalling my Cloud by TUSHY!

Is there a weight limit for the Cloud by TUSHY?

What are the electrical requirements for the Cloud by TUSHY?

Where to find the serial number on my Cloud by TUSHY?

Why does my TUSHY spray when I sit down?

Why does the Cloud make noise on the highest pressure?

How often should the water filter be replaced and cleaned?

How does the Cloud by TUSHY heat the water and seat?

How do I register my Cloud by TUSHY's limited warranty?

Is there a minimum weight requirement? My child isn’t able to use the Cloud

Cloud by TUSHY Electric Bidet Seat

What do I need to know before I buy a Cloud+ by TUSHY?

Will the Cloud+ by TUSHY fit my toilet?

How do I Install my Cloud+ by TUSHY?

Can I download the Cloud+ instruction manual anywhere?

Step-by-step Cloud+ Video Installation Tutorial

My Cloud+ can't reach its outlet.

How do I clean my Cloud+ by TUSHY?

Can I install Cloud+ by TUSHY on a skirted toilet?

Where can I find the technical specifications for Cloud+?

I need some help uninstalling my Cloud+ by TUSHY!

Is there a weight limit for the Cloud+ by TUSHY?

What are the electrical requirements for the Cloud+ by TUSHY?

Where to find the serial number on my Cloud+ by TUSHY?

Why does the Cloud+ make noise on the highest pressure?

Cloud+ by TUSHY Electric Bidet Seat

Electric Bidet Seats: Ace, Aura, Cloud, and Cloud+

Do you offer in-person installation for the Eau by TUSHY?Updated 8 hours ago