My TUSHY isn't working!Updated 14 hours ago

Oh gosh - don't panic! Really! We very likely have a solution, let's take a look!

What kind of TUSHY do you have?

TUSHY Classic

• Help! I can't get a tight seal on my TUSHY Classic

• Help! My seat wiggles after installing the TUSHY Classic

• My toilet seat no longer sits flush after installing my TUSHY Classic

• TUSHY Classic: water flowing straight down!

• Why is my TUSHY Classic's knob hard to turn?

• My TUSHY Classic's nozzle adjuster isn't working like I think it should. Help!

• My TUSHY Classic's sprayer has gotten gross over time—can I replace the nozzle?

TUSHY Spa

• Help! I can't get a tight seal on my TUSHY Spa 3.0

• Help! My seat wiggles after installing the TUSHY Spa 3.0

• My toilet seat no longer sits flush after installing my TUSHY Spa 3.0

• TUSHY Spa 3.0: water flowing straight down!

• Why is my TUSHY Spa's knobs hard to turn?

• My TUSHY Spa's nozzle adjuster isn't working like I think it should. Help!

• My TUSHY Spa's sprayer has gotten gross over time—can I replace the nozzle?

• I need help getting warmer water with my TUSHY Spa 3.0

• I don't have access to connect my TUSHY Spa to hot water at the sink!

TUSHY Fresh

• Help! I can't get a tight seal on my TUSHY Fresh

• Help! My seat wiggles after installing the TUSHY Fresh

• My toilet seat no longer sits flush after installing my TUSHY Fresh

• TUSHY Fresh: water flowing straight down!

• Why is my TUSHY Fresh's knob hard to turn?

• My TUSHY Fresh's sprayer has gotten gross over time—can I replace the nozzle?

TUSHY Handheld Bidet Sprayer

• Why is my TUSHY Handheld Bidet Sprayer leaking?

• Why is the spray pressure on my TUSHY Handheld Bidet too strong or too weak?

• The hose on my TUSHY Handheld Bidet Sprayer isn't long enough. What do I do?

TUSHY Wave

• The water is spraying straight down!

• My TUSHY Wave's nozzle doesn't extend!

• My TUSHY Wave's nozzle is not retracting back!

• My Wave Lid Is Damaged!

• My Wave's sliding lock is broken, missing, or keeps opening by itself

TUSHY Oasis

• The water is spraying straight down!

• My TUSHY Oasis's nozzle doesn't extend!

• My TUSHY Oasis's nozzle is not retracting back!

• My Oasis Lid Is Damaged!

• My Oasis' sliding lock is broken, missing, or keeps opening by itself!

• I don't have access to connect my TUSHY Oasis to hot water at the sink!

TUSHY Ace

• My TUSHY Ace can't reach its outlet.

• I don't have a grounded outlet near my toilet!

• I can't make a tight connection on my TUSHY Ace!

• My remote crapped out!

• My Ace remote isn't working!

Aura by TUSHY

• My Aura by TUSHY can't reach its outlet.

• I don't have a grounded outlet near my toilet!

• Why does the Aura make noise on the highest pressure?

• How often should the water filter be replaced and cleaned?

Cloud by TUSHY

• My Cloud can't reach its outlet.

• I don't have a grounded outlet near my toilet!

• Why does the Cloud make noise on the highest pressure?

Cloud+ by TUSHY

• My Cloud+ can't reach its outlet.

• I don't have a grounded outlet near my toilet!

• Why does the Cloud+ make noise on the highest pressure?

If the problem you're experiencing isn't covered here, send our Poo-Rus a message with a description of your issue and a picture or a video of the problem. We'll help you figure it out, we've got your back (and your butt!)!