Help! My Eau by TUSHY's water temperature is too cold or too hotUpdated an hour ago

Your bum deserves the perfect temperature — let's dial it in.

Too cold:

• Check your water temperature setting on the remote. Start at a medium setting and increase in small increments.

• Note that the Eau uses instant water heating — the water warms up almost immediately, but there can be a 1–2 second delay on the very first spray of a session.

• If you're on Eco Mode and returning after several hours, the first spray may feel slightly cooler as the heater kicks on. This normalizes within a second or two.

Too hot:

• Reduce the water temperature setting on the remote. Setting 3 out of 6 is a comfortable starting point for most people.

• If water is scalding even on the lowest setting, turn off the Eau and contact our Poo-Rus immediately — this should not happen and may indicate a hardware issue.

Seat temperature: The seat has 6 settings up to 108°F. If the seat feels cold even on the highest setting, make sure Eco Mode isn't set to turn the seat heater off completely during certain hours. Check your settings in the remote menu.