When I tried to use my CashBack virtual Visa card, the charge was declined. What can I do?Updated 23 days ago

Your card is like any other Visa debit card and may be refused due to several reasons. 

If your virtual Visa card is declined, please follow these steps:

• Check that your card still has a sufficient balance by checking your card details.
• Double-check that you have entered the correct card number, name, and address during the transaction.
• If you are still experiencing issues, please email Fondue with all the details of your charge at [email protected] and they will be happy to help!