My Oasis’ sliding lock is broken, missing, or keeps opening by itself!Updated 3 hours ago

If your Oasis’ sliding lock is broken or missing, you can purchase a replacement through our Spare Parts page here: Sliding lock

If the lid seems to come off easily, that’s completely normal—the Oasis is designed with a simple slide-on, slide-off lid and seat for easy removal and cleaning. 

Here's how to fix it: With the lid in the open position, slide the lid hinge pin into the hole on the base. Place the lid sliding lock (in the open position) behind the left hinge pin on the base. Slide the lid forward. The base pin will be inside the sliding lock. Then slide the lock to the right to reattach.

However, if you’re having trouble putting it back on, Please watch this video for instructions on how to reattach the lid by sliding the lock. You can start at the 0:15 timestamp.