How do I clean my Aura by TUSHY?Updated 5 days ago

The Aura by TUSHY features a retractable nozzle that stays neatly tucked away in its “poo-free cocoon” until use. The nozzle wash function automatically rinses the nozzle with running water — completely hands-free!

While a bidet seat helps keep you clean, it can’t clean itself. Like your toilet, your Aura by TUSHY should be cleaned regularly with a mild, neutral-pH cleaner. We recommend products such as Simple Green, Dr. Bronner's Sal Suds, or any gentle soap that isn’t harsh or caustic. If you’re unsure about a cleaner, share the label with us and we’ll confirm it’s safe.

⚠️ Avoid bleach, thinner, benzene, acidic chemicals, chloride, or hydrochloric acid detergents. These can discolor, scratch, or corrode your bidet, potentially causing damage to your home. 

Poor maintenance can lead to malfunctions. Nozzle heads may clog with sediment or buildup, especially in areas with hard water. To remove calcium buildup, soak a rag or paper towel in white distilled vinegar, wrap it around the nozzle, and let it sit for 30 minutes to a few hours.

For the remote, simply wipe it with a lightly dampened cloth and mild cleaner. Avoid excessive spraying or submerging the remote or control panel in water.