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Warranties & Returns

My toilet is incompatible with TUSHY!

Oh no, we’re sorry to hear that! BUTT! There are many situations where there’s a very simple workaround for what might seem at first glance to be an incompatible toilet, so let’s double check the sitch first.  We estimate that 95% of toilets pair

Can I exchange my Spa for a Classic?

Sometimes ya get a TUSHY Spa and then you realize you don’t have a sink close enough to hook it up. A true bummer, we know! But guess what? You can totally hook up the TUSHY Spa and use it as a TUSHY Classic! Using the cool water connection alone

Does my TUSHY have a warranty?

Every TUSHY bidet includes a 1-year Limited Warranty. Our bidets come with a 12-month guarantee on equipment and parts. We will promptly replace any defective parts, free of charge, within the specified warranty period. Learn more in our "Terms of Us

What is your return policy?

If you’ve had a change of fart, you can return your undamaged TUSHY bidet within 30 days of your initial order date. Pre-authorization for all returns must be obtained from TUSHY. If a return is sent without prior authorization, it will not be refund

Can I make a return?

While we do(o) our best to make sure every TUSHY customer is 100% satisfied, we know that sometimes it might not work out. We're always here to help, and we've always got your back, but if you decide you need to return ... You can click this link to